Australian Catholic University is a publicly funded university with seven campuses around Australia. We welcome staff and students of all beliefs and backgrounds.
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Australian Catholic University (ACU) is an inclusive community which welcomes students and staff of all beliefs. ACU has over 2,500 staff supporting more than 34,000 students across eight campuses – Adelaide, Ballarat, Brisbane, Canberra, Melbourne, North Sydney, Strathfield and Rome.
As valued members of our community, all staff members are expected to have an understanding of ACU's mission and values and to demonstrate an active contribution to them.
The Student Administration Directorate supports the University’s academic decision-making processes through academic policy formulation, providing operational support for student and academic-related administrative matters, and delivering initiatives to improve the student and faculty user experience. The AskACU team is the first point of contact for all student enquiries.
An opportunity has arisen in our Strathfield campus for an experienced customer service officer who is ready for the next step. As Team Leader, you will:
You will need to demonstrate:
The University pursues an excellence agenda and offers an environment where staff are welcomed and safe, and valued through development, participation and involvement.
How to Apply:
Obtain the Position Description Team Leader AskACU Centre HEW 6 PD (002).pdf. Applicants are expected to address all selection criteria listed in the position description. To apply for this role click the "Apply" link below. Visit Hints and Tips on how to apply.
Total remuneration valued to $84,580 - $90,889 including salary component $77,242 - $83,004 (Higher Education Worker Level 6), employer contribution to superannuation and annual leave loading.
To discuss this role further contact please contact Ms Whitney Smith, National Manager, AskACU Service Operations on (03) 9953 3051
Only candidates with the right to work in Australia may apply for this position.
ACU is committed to diversity and social inclusion in its employment practices. Applications from Aboriginal and Torres Strait Islander people, people with disabilities and people from culturally diverse groups are encouraged.
Equal Opportunity and Privacy of personal information is University policy. For more details visit: www.acu.edu.au/careers
Applications Close: 30 December 2018
Advertised: 03 Dec 2018 AUS Eastern Daylight Time
Applications close: 30 Dec 2018 AUS Eastern Daylight Time
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